FAQs of Silverware Trading&Products

 

Trading FAQs

11. Is sample available? If yes ,it is for free?
-Samples are available at certain cost, which is refundable upon order placed for this item that meets MOQ.
2Does your company accept OEM or ODM?
-Yes. Both of them is available and we have the minimum order quantity for this kind of order.
3Have your company participated in the exhibition?
-Yes, our company have been participated some exhibition before, but we thought the exhibition is becoming less and less effective. So we prefer to pay more attention in B2B website.
4If the customer order beyond the production capacity of you, do you have any way to solve?
-We will improve the production efficiency, to work overtime properly, and we can production capacity increased by 10% to 10% within 30 days, so that we can finish the production in good quality and in time.
5Will the silver items get yellowish easily?
-Our silver plated item is made of zinc alloy material with silver plating ,and being added with anti-oxidant. Usually the products could keep shiny look for a year and half if packaging is not unpacked, and almost one year even unpacking its packaging box.
6Does the package of the products safe enough? Especially for the glass set.
-Usually the silver items will be packed with tissue paper ,poly bag and the paper box. For the glass set is packed with wrapper above, adding the foam which is safe for protecting them from getting damaged during shipping. Also the products could pass drop test ,dropping from 1 meter high .If to ship them by air, we could even add pallet for customers to better protect the products.
 

 

Products FAQs

1Is sample available? If yes ,it is for free?
-Samples are available at certain cost, which is refundable upon order placed for this item that meets MOQ.
2What’s the material?
-Usually the material is zinc-alloy with silver plated but we can provide different choices according to customers’ requirements, such as iron with silver plated, copper with silver plated and zinc-alloy with nickel plated.
3What’s the craft of your product?
-Silver plating, gold plating, black plating, bronze plating, copper plating, epoxy plating or gradient ramp etc.
4Will the silver items get yellowish easily?
-Our silver plated item is made of zinc alloy material with silver plating ,and being added with anti-oxidant. Usually the products could keep shiny look for a year and half if packaging is not unpacked, and almost one year even unpacking its packaging box.
5Does your company accept OEM or ODM?
-Yes. Both of them is available and we have the minimum order quantity for this kind of order.
6Have your company participated in the exhibition?
-Yes, our company have been participated some exhibition before, but we thought the exhibition is becoming less and less effective. So we prefer to pay more attention in B2B website.
7If the customer order beyond the production capacity of you, do you have any way to solve?
-We will improve the production efficiency, to work overtime properly, and we can production capacity increased by 10% to 10% within 30 days, so that we can finish the production in good quality and in time.
8Does the package of the products safe enough? Especially for the glass set.
-Usually the silver items will be packed with tissue paper ,poly bag and the paper box. For the glass set is packed with wrapper above, adding the foam which is safe for protecting them from getting damaged during shipping. Also the products could pass drop test ,dropping from 1 meter high .If to ship them by air, we could even add pallet for customers to better protect the products.
 

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